Using headings and lists in emails

Creating headings in Outlook

Use Outlook's built-in heading styles to create proper structure in your emails. This helps screen reader users navigate your content efficiently.

How to apply headings:

  1. Select the text you want to make a heading
  2. Go to the Format Text tab
  3. Click the Styles button
  4. Choose Heading 1, Heading 2, or Heading 3

Using lists effectively

Lists help organize information and make it easier to scan. Use Outlook's built-in list tools for proper accessibility.

Types of lists:

  • Bulleted lists: For items without a specific order
  • Numbered lists: For sequential steps or ranked items

Examples

   Good example: Proper headings and lists

Meeting Agenda - March 15

Topics to discuss:
  • Budget review
  • Project timeline
  • Team assignments
Action items from last meeting:
  1. Complete user research by March 10
  2. Submit design mockups for review
  3. Schedule client presentation

Best practices

  • Use Outlook's built-in heading and list styles
  • Don't manually format text to look like headings
  • Keep heading text concise and descriptive
  • Use numbered lists for sequential information
  • Use bullet lists for non-sequential information
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